Cookie Policy
Last Updated: March 2025At quarionex, we believe in transparency about how we collect and use data when you visit quarionex.com. This policy explains what tracking technologies we use, why we use them, and how you can manage your preferences. We're not trying to hide anything — just keeping you informed about the technical bits that help us run a better service.
What Are Cookies and Why Do We Use Them?
Cookies are small text files stored on your device when you visit websites. Think of them as digital sticky notes that help us remember your preferences and understand how you interact with our platform.
We use these technologies to make your experience smoother. When you log in, cookies remember who you are so you don't have to enter credentials every time you click to a new page. They also help us figure out which features people actually use and which ones need improvement.
Look, we get it — privacy matters. That's why we're upfront about what data we collect and give you control over your preferences. Some cookies are essential for the site to work properly, while others help us understand user behavior and improve our services.
Types of Tracking Technologies We Use
Essential Cookies
These are the non-negotiable ones. They keep the site functional and secure. Without them, basic features like logging into your account or processing transactions wouldn't work.
Functional Cookies
These remember your preferences — things like language settings or display options. They make your experience more personalized without collecting sensitive information.
Analytics Cookies
We use these to understand how visitors navigate our site. Which pages get the most traffic? Where do people spend their time? This data helps us make informed decisions about improvements.
Marketing Cookies
These track your activity across sites to show relevant content. You can opt out of these anytime — we'll still be here when you need us, just with less tailored messaging.
How We Use Tracking Data
- Maintaining account security and preventing fraudulent activity on our platform
- Remembering your login details and preferences for a smoother experience
- Analyzing site performance to identify technical issues and bottlenecks
- Understanding which financial tools and resources our users find most helpful
- Personalizing content recommendations based on your interests and browsing patterns
- Measuring the effectiveness of our educational content and support materials
- Improving navigation and user interface design based on actual usage data
- Providing customer support with context about your recent activity when you reach out
We don't sell your personal data to third parties. Period. The information we collect stays within our systems or with trusted service providers who help us operate the platform — and they're bound by strict confidentiality agreements.
Managing Your Cookie Preferences
Browser Settings
Every modern browser gives you control over cookies. You can block them entirely, delete existing ones, or set rules about which sites can use them. Just be aware that blocking essential cookies might break some functionality.
Here's how to manage cookies in popular browsers:
Third-Party Opt-Outs
Some tracking technologies come from third-party analytics and advertising services. Many of these offer their own opt-out mechanisms. You can usually manage these preferences through industry tools or directly through the service provider's privacy settings.
Mobile users should check their device settings for advertising preferences. Both iOS and Android have built-in options to limit ad tracking.
Data Retention and Storage
How Long We Keep Cookie Data
Different cookies have different lifespans. Session cookies disappear when you close your browser. Persistent cookies stick around for a set period — anywhere from a few days to a couple of years, depending on their purpose.
Analytics data gets aggregated and anonymized after a certain period. We don't need to know that specifically you visited page X at time Y forever — we just need trends and patterns to improve the service.
If you delete your account, we remove or anonymize your data within 90 days, keeping only what's legally required for financial record-keeping. Australian regulations require us to maintain certain transaction records for up to seven years.
Specific Cookie Details
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session and keeps you authenticated | Session only |
| preferences_data | Stores your display and notification preferences | 1 year |
| analytics_token | Tracks page views and user interactions for improvement | 2 years |
| security_check | Helps prevent fraudulent activity and unauthorized access | 30 days |
| marketing_consent | Records your communication preferences for promotional content | 3 years |
Updates to This Policy
Technology changes. Privacy regulations evolve. Sometimes we add new features that require different tracking approaches. When we make significant changes to how we use cookies, we'll update this policy and notify active users.
The "Last Updated" date at the top tells you when we last revised this document. We recommend checking back occasionally, especially if privacy is a particular concern for you.
We'll never make changes that reduce your privacy rights without giving you clear notice and the opportunity to adjust your preferences.
Questions About Our Cookie Practices?
If something in this policy isn't clear, or you have specific concerns about how we handle your data, our support team is here to help. We'd rather answer your questions directly than leave you guessing.
Get in Touch